Different Roles Within a State Assistive Technology Program

By Madison Eckles

State Assistive Technology (AT) programs are essential in helping people with disabilities with the accessibility of devices and resources that help them access what is available for their everyday lives.. These programs, which are mandated by the federal Assistive Technology Act, operate in every individual state and are part of a national network that is overseen by the Association of Assistive Technology Act Programs [1]. All state programs, various roles or positions work together  to make sure that assistive technology continues to be available, cost effective and widely utilized. 

Typically, at the top of each state AT program is the Program Director or Lead Agency Administrator. This staff member acts as the designated lead whose role is to oversee the entire program and ensure everything runs smoothly within the program [2]. They allocate funding, ensure that the program follows the guidelines (both state and federal), and help set overall objectives for the state AT program. These duties may also include developing statewide plans, coordinating services throughout the state, and maintaining partnerships with agencies such as Medicaid or rehabilitation programs [3]. The program director is also responsible for ensuring that the state program aligns with the federal requirements and also meeting the needs of the individual state. Without strong leadership in this role, it would be difficult for a program to stay organized and meet the needs of their specific community. 

One important group within state AT programs is the Advisory Councils. These councils are required under the Assistive Technology Act and are composed of stakeholders, including individuals with disabilities, family members, and professionals. Their main responsibility is to provide guidance on program planning, implementation, and evaluation. They provide input and influence about what the community needs and what the program can or should improve on. These members of councils act as a bridge between the community and the program, ensuring that the program remains targeted towards individuals who use assistive technology [2]. This role emphasizes the importance of the lived experiences in shaping effective AT services and devices.

State AT programs also rely heavily on Assistive Technology Specialists or Practitioners. They are professionals that are directly involved with individuals with disabilities to assess their needs, determine device recommendations and assist with the proper training on how to use them. For example, practitioners may conduct mobility evaluations and recommend communications devices. Their role ensures that assistive technology is not only supplied, but is also integrated effectively within a person’s daily life [4]. This role is essential for translating program resources into an individual's current normal activities of daily living.

Many programs, in addition to Assistive Technology Specialists, also have Instructional Specialists or Assistive Technology Coordinators. These professionals focus on implementing the program, train staff, and coordinate services. They frequently work with schools, health care providers, and community organizations to help expand access to AT. Their responsibilities may include hiring and overseeing staff, ensuring rule compliance, managing policies, and delivering professional development opportunities [5]. Professional development opportunities within this field may include courses, workshops, or online learning platforms. This role helps the state maintain consistency and uphold national standards. 

Another essential position in state AT programs is Device Demonstration and Loan Staff. Programs where the users can try out assistive devices for themselves before they buy them are managed by these people. Their main role is to give demonstrations on how to use these devices as well as provide loan programs. These loan programs allow for individuals to compare various device options by having the device for a short time period to try out before making a decision. Often, these services are through partnerships with community organizations [6]. Device Demonstration and Loan Staff help ensure that individuals can make informed decisions regarding purchasing assistive technology, while also reducing financial stress and gaining greater satisfaction with these devices. 

State AT programs can additionally have Technical Assistance and Training Specialists who work within organizations, schools, and agencies to improve accessibility to assistive technology. They provide guidance on integrating assistive technology into existing systems, developing accommodation plans, and training staff. The technical assistance often requires adapting personalized solutions that are specific to varying contexts [4]. 

Lastly, Policy and Advocacy Professionals play a crucial role in supporting the goals of state AT programs.They are advocates at the state and national levels to push for new and improved standards that have significant impact on the public. These advocates work with organizations like the Association of Assistive Technology Act Programs and others to ensure there is a network of assistive technology programs that help people living with disabilities continue using this support [1].

References

[1] “About Us - ATAP.” 2026. ATAP. March 10, 2026. https://ataporg.org/about-us/.

[2] webmaster@dor.ca.gov. n.d. “Assistive Technology - CA Department of Rehabilitation.” https://www.dor.ca.gov/Home/AssistiveTechnology.

[3] Exline, Marty, Linda Jaco, Amber Fulcher, Missouri Assistive Technology, Oklahoma ABLE Tech, and Vermont Assistive Technology Program. n.d. “Assistive Technology State AT Programs and Collaborations With State Medicaid Agencies.” https://www.advancingstates.org/sites/default/files/Assist%20Technology%20State%20AT%20Programs.pdf.

[4] “Assistive Technology Services | DSHS.” n.d. https://www.dshs.wa.gov/dvr/assistive-technology-services.

[5] Yaeda, J., & Rubin, S. E. (1992). Job roles of assistive technology service providers in the United States. International journal of rehabilitation research. Internationale Zeitschrift fur Rehabilitationsforschung. Revue internationale de recherches de readaptation, 15(4), 277–287. https://doi.org/10.1097/00004356-199212000-00001

[6] “North Carolina Assistive Technology Program | NCDHHS.” n.d. https://www.ncdhhs.gov/divisions/eipd/north-carolina-assistive-technology-program.